Last updated: August 29, 2026
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase of an Alcharmy subscription, you can request a full refund within 30 days of your order date.
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the instructions, or contact our support team at support@alcharmy.site and we'll help you.
Paddle handles refunds in accordance with Paddle's Refund Policy.
Once a refund is issued, your subscription is canceled and your account returns to the free Basic tier. Your chat history is not deleted.