Terms & Conditions

These Terms & Conditions ("Terms") govern your use of Alcharmy, an AI-powered conversational terminal (the "Service"). The Service is operated by Arthur Kordas ("Seller", "we", "us"). By creating an account or continuing to use the Service, you agree to these Terms, and you are contracting with Arthur Kordas.

You must be of legal age in your jurisdiction, or have the authority to bind your organization, to use the Service.

Alcharmy provides AI-generated conversational responses, saved account features, and an optional connection to a separately configured terminal workbench. We grant you a limited, non-exclusive, non-transferable right to use the Service within the limits of your selected plan (Basic, Pro, or Ultimate).

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

You must not misuse the Service. This includes, without limitation:

• Using the Service for unlawful purposes, fraud, or spam;
• Infringing intellectual property rights;
• Interfering with the Service's security, including introducing malware, probing, scanning, or scraping;
• Reverse engineering, reselling, redistributing, or circumventing technical limits of the Service;
• Generating illegal content, deepfakes intended to deceive, hate speech, malware, or attempting to "jailbreak" the AI into bypassing its safeguards.

We may moderate content, refuse or filter outputs, remove or restrict content, and suspend accounts that violate these rules.

AI outputs may be inaccurate or incomplete and are not a substitute for regulated professional advice (legal, medical, financial, or otherwise) without qualified human oversight.

You are responsible for your prompts, how you use outputs, verifying their accuracy, and ensuring you have the rights to any content you submit. You retain rights in your inputs; you grant us a limited license to host and process your content solely to provide the Service. If you believe content infringes your rights, contact us and we will review and, where appropriate, remove it. Repeated infringement may lead to account termination.

You must keep your account credentials confidential and are responsible for all activity under your account. You agree to provide accurate information and keep it updated.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, renewal, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Subscriptions renew automatically each billing period until canceled. Upgrades and downgrades take effect immediately and are prorated. Cancellation takes effect at the end of the current paid period; you retain access until then.

We retain all ownership of the Service and its intellectual property, including software, documentation, and branding. These Terms do not transfer any ownership to you.

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Our aggregate liability is capped at the fees you paid in the 12 months before the claim. Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. When your access ends, your data may be deleted after a reasonable export window; contact support first if you need an export.

You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for delays caused by events beyond our reasonable control. These Terms are governed by the laws of New South Wales, Australia, and disputes will be resolved in the courts of that jurisdiction.

For any questions about these Terms or the Service, contact us at support@alcharmy.site.